How to create amazing customer experiences in a virtual world

I recently had the pleasure and the privilege to speak about my big idea, B2H (Business to Human) at ALFI's TA & Distribution summit in Luxembourg.

This 24-minute talk is all about how today's technology allows us to create stronger human relationships with our clients. After all, in an increasingly virtual world, the winners are those who can leverage technology to create amazing human experiences.
 

This 24-minute talk is all about how today's technology allows us to create stronger human relationships with our clients. After all, in an increasingly virtual world, the winners are those who can leverage technology to create amazing human experiences.